Learning, Teaching and Student Services (LTSS)

Improving Attendance, Retention, Pass and Completion Rates

The University continuously strives to improve attendance, retention, pass and completion rates and has introduced a major programme to improve first year student experience, with all Faculties providing a First Year Coordinator (see FALE, FBE, FSTE) and a University First year Experience Coordinator within Campus Life. A key role of the CL FYE Coordinator is management of a buddy mentorship programme, with over 200 buddies assigned to first years from 2016. We also have expanded our orientation programme to include Online Orientation (OO) available to all students.

From 2018 it will include a more festival atmosphere, with face-to-face drop in booths for students where they can meet faculty staff and service staff.